“High-speed encoding that is highly reliable, accurate and reproducible, coupled with being flexible and of superior quality are premium characteristics, without which our business model would have to be revisited. And it is not just the equipment that has contributed to this success story; the pre- and post-sales support has been exemplary.”
"Every year, we print and pre-encode around 700 million tickets, particularly for well-known airlines and railway companies all over the world. To be able to do that, we need absolutely reliable, flexible and efficient machines. Like the Rinas encoders which we have had in operation here for the last 15 years without a fault - with large production runs 24 hours a day."
But technical reliability is not everything. It is just as important for us that we can totally rely on the Rinas employees at all times. They are always on hand whenever it is a question of getting to grips with new challenges and always come up with an optimum solution. That is a true partnership that unfortunately is not always a matter of course any more with lots of other suppliers and which we value all the more for that."